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CUSTOM ORDER

We Bring Your Brand To Life

Star Brazil designs custom stationery for promotional and commercial use. Choose from a wide range of options, including journals, planners, devotionals, notebooks, notepads, and more — we can design and create almost anything.

Whether you're starting your own company or sending gifts to valued clients, incorporating your name and style on your custom stationery gives your business that professional edge. Stand out, strengthen your brand, and leave a lasting impression with your personalized line of stationery.

Product Showcase

SEE OUR WORK

Custom Devotional
Custom Real Estate Planner
Custom Purpose Planner Journal

How To Order

To make the design process as easy as possible, we ask clients to provide as much information as possible about their custom stationery.

Here are a few things to keep in mind:


TYPE OF STATIONERY

Our most popular options are planners and journals, but we also offer notepads, devotionals, and more.

CONTENT:

What content would you like to see inside your stationery? For a planner, it could be to-do lists, monthly budgets, note-taking space, etc.

COLOR

We offer black & white and full-color stationery.

MATERIAL

Do you prefer spiral or coil binding? Hardcover or paperback? A matte finish or a gloss cover?

QUANTITY

There is a minimum order of 50 pieces for all types of custom stationery.

What To Expect

THE PROCESS

The typical custom order undergoes several rounds of consultation to ensure the highest quality stationery.


The process may look like this:

Step One

We will review the client’s contact form to gather basic information about their custom order.

Step Two

Consultation call to discuss the particulars.

Step Three

Once the client approves the creative direction, they sign a contract and pay a deposit.

Step Four

The client sends their preferred content through email.

Step Five

Once we have received the client’s content, we will begin the design phase. The first draft takes 1-2 weeks.

Step Six

We will send the draft through email for the client to review.

Step Seven

The client sends their feedback, and a new round of revisions begins.

Step Eight

Once the client approves the final draft, we will begin producing the custom stationery.

Please proceed to the page below once you are ready to order. A member of our team will contact you shortly.

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: (262) 402-7486.

Mon-Fri: 9:00 am - 6:00 pm
Sat: Closed
Sun: Closed

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Shipping Policy

Standard Terms

If your order is placed before 1 pm CST/2 pm EST, it will be processed the same day. Otherwise, your order will be processed the next business day.

We offer overnight shipping for expedited orders (excluding weekend orders, which will go out the next business day).

Additional fees not charged by Star Brazil are the customer’s responsibility.

Carriers and Transit Times

Our current shipping providers are United Parcel Service (UPS) and United States Postal Service (USPS).

Please note that UPS does not ship on weekends.

UPS cannot deliver to PO boxes — a valid street address is required.

We are not responsible for packages once they leave our facility. If your order is late or missing, please visit the carrier’s website to check their separate shipping policies.

Please choose the appropriate shipping method that best fits your desired timing for your delivery.

Estimated transit times are generally reliable but may be affected by planned and unplanned factors and are not guaranteed.

USPS

  • USPS Standard: 7-10 days
  • USPS Overnight: 1-2 days (depends on order)

UPS

  • UPS Ground: 4-7 days
  • UPS Second Day Air: 2 days
  • UPS Next Day Air: 1 day

International

  • Your options will vary. You’ll see options at the checkout.

 

Returns Policy

Standard Terms

We offer a refund or exchange within the first 15 days of your purchase. If 15 days have passed since your purchase, neither a refund nor an exchange of any kind will not be offered.


Eligibility for Refunds and Exchanges

    • Your item must be unused and in the same condition that you received it.
      • The item must be in the original packaging.
        • To complete your return, we require a receipt or proof of purchase.
          • Only regular-priced items may be refunded; sale items cannot be refunded.
            • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

              Exchanges (if applicable)

              We only replace items if they are defective or damaged.

              If you wish to exchange your defective/damaged order for the same item, email us at info@starbrazil.co and send your item to the following address:

              Refunds (if applicable)

              Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

              If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

              Partial refunds may be granted for (if applicable):

                  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
                  • Any item that is returned more than 15 days after the order date.

              Late or Missing Refunds

              Your refund goes directly to the account you used for the purchase. If you have not received a refund, please contact your credit card company. Please understand that it may take some time before your refund is posted.

              If you have done all of this and you still have not received your refund yet, please contact us at info@starbrazil.co or (262) 402-7486.

              Shipping

              To arrange for a return or exchange, please send an email to info@starbrazil.co with the reason for the return/exchange, and more details will be provided.

              7800 S Scepter Dr, Unit F

              Franklin, WI 53132

              Star Brazil does not offer free return shipping. The cost of shipping a return will be the customer’s responsibility.

              Shipping costs are non-refundable. The cost of return shipping will be deducted from the customer’s refund.

              The time it may take for the exchanged product to reach the customer may be affected by factors such as location and weather.

              We encourage using a trackable shipping service if you are shipping an item back to us. We cannot guarantee that we will receive your returned item.

               

              Drop Us A Line

              We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

              Thanks for contacting us. We'll get back to you as soon as possible.

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